What does it actually take to become an industry leader when you never planned to be one? Charli Rogers, Chief Customer Officer at Botify, joins Toni for a conversation that covers the full arc of her leadership journey — from an accidental start in tech to leading customer success teams of 150-200 people across multiple continents, to taking her first CCO seat at a company sitting right at the intersection of search, AI discoverability, and the future of how brands get found. This conversation covers all things great leadership from quiet confidence, allyship in executive teams, what holding space for women in a boardroom actually looks like in practice, and the language shift — "and" versus "but" — that Charli teaches every woman she mentors. Charli also gets honest about the biggest challenge she's navigating right now: how do you lead an AI-forward customer experience function while keeping the team delivering, changing everything about how you operate, and nobody really knows what the next two years look like? If you're figuring out what kind of leader you want to be, how to back yourself at the next level, or how to build allies in rooms that weren't always built for you — this is the episode.

What if the brain that made you feel like you never quite fit — the one that means you always carry 5 jobs even though technically you only have one, the brain that got bored the moment something stopped being challenging, and that saw the whole system when everyone else wanted you to stay in your lane — turned out to be exactly what the AI era needs? That's not a hypothetical. That's Noe Ramos. And it might just be you too. Noe is Vice President of AI Operations at Agiloft, where she leads the kind of AI transformation that actually works — not the kind that chases efficiency and calls it progress, but the kind that asks what humans need to thrive in a world increasingly shaped by these tools. Noe has spent 23 years being, in her own words, excellent at jobs that were never quite designed for her brain. And it wasn't until she found the right environment, understood her neurodivergence, and stopped filtering out the parts of herself that made her different that everything clicked.

What if the brain that made you feel like you never quite fit — the one that means you always carry 5 jobs even though technically you only have one, the brain that got bored the moment something stopped being challenging, and that saw the whole system when everyone else wanted you to stay in your lane — turned out to be exactly what the AI era needs? That's not a hypothetical. That's Noe Ramos. And it might just be you too. Noe is Vice President of AI Operations at Agiloft, where she leads the kind of AI transformation that actually works — not the kind that chases efficiency and calls it progress, but the kind that asks what humans need to thrive in a world increasingly shaped by these tools. Noe has spent 23 years being, in her own words, excellent at jobs that were never quite designed for her brain. And it wasn't until she found the right environment, understood her neurodivergence, and stopped filtering out the parts of herself that made her different that everything clicked.

Three hundred episodes. Approaching 1500 women coached across corporate tech, startups, and academia. And a long list of things I used to believe that I no longer do. Episode 300 of Leading Women in Tech is different from any episode I've made before. This is not a tips episode. It is not a framework. It is my honest account of what seven years of conversations and nearly 1500 coaching relationships has actually taught me about women in leadership — including the places where the conventional wisdom is wrong, the advice I've heard given to women again and again that has caused real damage, and what I would say now that I would not have said at Episode 1.

Let’s talk about building a positive workplace culture. What does it take to build a workplace where people truly own their work — not just show up for it? Anusha Iyer, Founder and CEO of Corsha, joins Toni to share the unfiltered journey from software engineer to CTO to CEO — and the leadership philosophy that underpins everything she's built along the way. Corsha secures machine-to-machine communications for the operational systems that run our world, from AI agents to robotic controllers in critical infrastructure. It's deep tech solving some of the most important and underprotected problems in cybersecurity today. But this conversation isn't just about technology. It's about ownership culture, the realities of founding a company as a woman, how to pivot without destroying your team, and why joy at work isn't a soft concept — it's a strategic one.

Do you communicate with clarity when the stakes are high — or does your voice go quiet at exactly the moment it matters most? In this episode of Leading Women in Tech, I break down one of the most underrated leadership skills for women in tech: communicating with clarity under pressure. Not when things are calm and you've had time to prepare — but when someone challenges you in front of the leadership team, when an executive asks a question you weren't expecting, or when you can feel the room watching to see how you respond. This is not about confidence. It's not about personality. It's about a conditioned nervous system response — and a set of practical, trainable tools to work with it.