Crisis management is a phrase mostly used by senior management in billion-dollar businesses or by governments. In an age of a growing number of crises that cost more and are more frequent, learning how each of us can respond to a specific situation can be good investment in your management and leadership skills.
Figuring out where to start is often the biggest hurdle: what crisis to plan for, what to do, and actually how to respond if you are in a crisis situation right now.